Isaac is a 48-year-old married man. He has two children, ages 15 and 18 years. He describes himself to be a humble and caring man. He operates a retail store where he sells stationery and provides services such as photocopy, typing, scanning, etc.
Isaac has been involved in this business for 10 years. His business is located at an urban area and his primary customers are students, schools and hotels. He describes his biggest business challenge to be lack of funds for improving the business. He will use the Kes 25,000 loan to buy stationery. His business goal is to expand his business within 5 years. Previously he took loans of Kes 20,000 and 50,000 which he managed to repay.