Pauline is a 36-year-old widowed woman. She has two children, 12 years and 14 years old. She describes herself to be a very determined woman. She operates a retail stall where she sells curtains. She has been involved in this business for 10 years. Her business is located near a slum area and her primary customers are residents from the neighbouring slum.
Pauline describes her biggest business challenge to be high tax charges charged on her business. She will use the Kes 20,000 loan to buy curtains for selling. Her business goal is to expand her business within 5 years. She hopes that in the future, she will be financially stable.