Jamali lives in the Mariakani area of Coast province, Kenya. He is a married father of three children. He owns a retail shop, a business which he has been operating for two years. In this shop, Jamali sells assorted retail products, e.g., tea leaves, sugar, salt, flour, soaps, etc. He began the business from an informal savings scheme called "merry-go-round," a process where individuals contribute money and lend the sum to one person at a time.
He learned about Milango through a friend. His goal is to access credit to improve his business operations. The challenge he is facing is that some customers do not pay on time.
Jamali is applying for a loan of 10,650 Kenyan shillings (KES) to build a house. The extra income from the loan will be added to his savings to improve the standard of living of his family. His plan for the future is to open a wholesale shop.