Doreen lives in Kongowea, Kenya. She is single and has an eight-year-old child who has begun schooling. Doreen runs a retail shop, which has been operating for six years. She employs three other people in her business. Besides this business, Doreen also earns some income from her formal employment.
Doreen was introduced to Milango by her friends and is applying for her second loan of 53,800 Kenya shillings to purchase milk. The business also faces the challenge of overall inflation, which has reduced the purchasing power of most customers. Her dream is to open up other business branches in future.