George is a married man with two children ranging in age from three to six years. He describes himself as tolerant and energetic. George operates a motorcycle with which he provides transportation services. He has been involved in this business for two years. His business is located along a tarmac road, and his primary customers are pedestrians and business people. He says his biggest business challenge is insufficient funds for improving the business. He will use the 20,000 KES loan to buy motorcycle spare parts so as to be able to meet the high customer demand. His goal is to save for purchasing another motorcycle. In the future, George plans to expand his business operations to more customers.