Her business is Mobile money transfers: people go to her shop to send and receive money to and from their families and friends throughout the country. Bianca's days are spent serving customers and running up and down to the bank so that she can satisfy her customers. She has employed one person to help her at her shop and so when she is at the bank, her teller remains at the shop, serving customers.
Bianca started running this shop six months ago. Business is good and she says the one thing holding her back is that she does not have enough working capital to serve her customers at the desired time. She says this makes her panic sometimes because she constantly has to run up and down trying to find some money. This situation becomes worse when the bank closes because she cannot send the little working capitol that she has to the bank to convert it to cash.
Bianca is taking out this loan so that she can increase her working capital and serve more customers. Serving more customers will mean she will be able to earn more profits. She is very excited about the future.
In the video, a representative from Mobile transactions interviews Bianca.
More information about this loan
This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.
About Zoona:Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.
In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.
Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.
The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.
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