Bianca is 30 years old. She is friendly and very hardworking. She is a single mother to her three-year-old daughter whom she says is her pride and joy. She runs her own Mobile money transfers shop in a small town called Kapiri Mposhi located in Central Zambia.
Her business is Mobile money transfers: people go to her shop to send and receive money to and from their families and friends throughout the country. Bianca's days are spent serving customers and running up and down to the bank so that she can satisfy her customers. She has employed one person to help her at her shop and so when she is at the bank, her teller remains at the shop, serving customers.
Bianca started running this shop six months ago. Business is good and she says the one thing holding her back is that she does not have enough working capital to serve her customers at the desired time. She says this makes her panic sometimes because she constantly has to run up and down trying to find some money. This situation becomes worse when the bank closes because she cannot send the little working capitol that she has to the bank to convert it to cash.
Bianca is taking out this loan so that she can increase her working capital and serve more customers. Serving more customers will mean she will be able to earn more profits. She is very excited about the future.
In the video, a representative from Mobile transactions interviews Bianca.
More information about this loan
This loan is a combination of the following:
1) Capital Growth Loan: an asset-based loan provided to both existing and new Zoona agents for setting-up or expanding their mobile transactions business. Part of the amount is an in-kind loan to enable agents to acquire assets for their mobile transaction business. For existing agents, the loan is designed to inject medium-term working capital assistance to purchase additional assets or expand to new locations thereby helping their businesses grow.
2) Electronic Float Advance: short-term liquidity assistance to qualifying Zoona agents to allow them to make mobile money payments when their electronic balance is too low to meet their immediate business needs.The loan is intended to provide borrowers with a boost to their electronic float to allow them to handle more revenue generating transactions and also give them a means to support transactions during peak demands. The borrowers will be able to draw down their electronic advance on a per-transaction basis. There are no monthly repayments, rather the borrowers will earn less commission on per transaction basis on the funds utilized from the advance.
Repayments will include fixed monthly repayments for the Capital Growth portion and a bullet payment at the end of an 18-month term for the electronic float advance.
Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.
In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.
Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.
The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.