Mary is a 42-year-old woman. She has five children with ages ranging from 5 years to 20 years. She describes herself to be a kind and loyal woman. She operates a retail store where she sells clothes for resale. She has been involved in this business for four years. Her business is located within a busy area and her primary customers are local residents.
Mary describes her biggest business challenge to be difficulty with communication barriers with the customers due to different languages. She will use the Kes 20,000 loan to purchase one bale of clothes for resale. Her business goal is to diversify her business into a boutique within 5 years. She hopes that in the future, she will have improved her business.