Jacob is a 33-year-old married man. He has 2 children. He describes himself as a strong man. He operates a motorcycle business where he provides motorcycle transportation. He has been involved in this business for 2 years. His business is located along a busy road and his primary customers are the general public. He describes his biggest business challenge to be the increasing prices of petrol. He will use the KES 20,000 loan to purchase motorcycle spare parts. His business goal is to buy his own taxi within 5 years. He hopes that, in the future, he will be financially stable.