Originally from Havana, Cuba, Marcia moved to the United States with her mother over 40 years ago and began working in the computer services industry. Marcia maintains an incredibly hard work ethic while balancing the demands of a single mother. Both her mother and her son rely on her for financial support. After 20 years in the industry, Marcia started her own company, Professional Systems Services, which provides computerized telecommunication management systems to a wide-variety of industries. Her clients include major universities, hospitals and companies. Being an entrepreneur has taught Marcia all the different facets of her business including sales, client-outreach and finances. Beyond her obvious interest in computers, Marcia is devoted to her clients and customer service is at the forefront of her business. To accommodate her clients’ increasing needs and to continue to grow her business, Marcia has been taking sales and marketing classes. This loan will help her continue to pay for these enrichment classes and ensure the continued success of her business at a time when many contracts are up for renewal. With a new marketing campaign, Marcia hopes to grow her business and continue to share her passion for the telecommunications industry with others.