Munkhtuul is a 35-year-old married woman with three daughters. She lives with her family in a ger, a traditional Mongolian felt tent. The ger district Munkhtuul and her family live in is outside of Ulaanbaatar, Mongolia and lacks basic infrastructure.
Her three daughters all attend school, one is in college, one is in high school and one is in kindergarten. Munkhtuul works 3-4 days at a local bus company; she would like to operate her own taxi service business the other three day of the week. She is requesting a loan for 3.000.000 Mongolian Tugriks (MNT) to purchase a car to operate a taxi service in order to increase her family's income. She says she would like to build a savings fund to build a new house for her lovely daughters. Munkhtuul emotionally states that if her daughters are happy and safe, she will became the happiest mother in the world.
Transcapital is one of the leading non-bank financial institutions (NBFI) in Mongolia. Through 12 branches, it serves mainly urban and semi-urban microfinance clients, including a growing number of migrants in the capital city of Ulaanbaatar. Of its clients, almost 68% are women and 60% live in ger districts, settlements made up of houses and traditional Mongolian felt tents that lack basic infrastructure.