Borrower Otgonbayar is a 41-year-old married woman who has one daughter. She lives with her family in an outer ger district of the city of Ulaanbaatar in Mongolia. She's been supporting her family for 8 years by selling door locks at the largest indoor market of Mongolia. Therefore, she is very experienced in this kind of business. Also, she is a very trusted and repeat client of Transcapital Company Ltd. In 2004, she requested her first loan. Now she is requesting a 3,000,000 Mongolian tugrik loan to purchase a variety of door locks, since weather for construction is starting.
Transcapital is one of the leading non-bank financial institutions (NBFI) in Mongolia. Through 12 branches, it serves mainly urban and semi-urban microfinance clients, including a growing number of migrants in the capital city of Ulaanbaatar. Of its clients, almost 68% are women and 60% live in ger districts, settlements made up of houses and traditional Mongolian felt tents that lack basic infrastructure.