Allan started running his business in June 2009 whilst working in an internet café. When he first started, he only served 10 to 20 customers in a day, but this is no longer the case. Allan now boasts of being one of the most successful mobile money business owners in the country. His customers now range from 60 to a 100 in a day. It is because of this growth that in February 2010, he opened his second shop which is also doing well.
Allan believes he is successful in his business because of his commitment to offer the very best customer service. He is happy to be able to provide a service that makes people’s lives easier.
Running a business comes with many challenges. Allan’s biggest challenge is that the trading booth he is currently at his second outlet is not his. It belongs to a bus service. The owner of the bus service was kind enough to let him use a part of his space for his mobile money transfers. The trouble he says is that, his customers are inconvenienced, as there is no protection against weather elements such as rain or sun. He needs the Kiva loan to be able to buy his own trading booth, which will have a shade and some seats so that his customers can sit as they do the transactions.
His appeal to the kiva lenders is that they keep helping small businesses such as his because it goes a long way.
Allan dreams of opening up more shops in his beloved home town as the demand for his services keeps increasing. He would like to see a mobile money transfer shop at every corner in Livingstone.
More information about this loan
This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.
About Zoona:Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.
In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.
Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.
The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.
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