Zainabu is a 58-year-old single woman. She has 2 children aged from 16 to 23. She describes herself as a social woman. She operates a water retail stall. She has been involved in this business for 4 years and employs 3 staff members. Her business is located at a very competitive slum area and her primary customers are local residents. She describes her biggest business challenge as insufficient funds for expanding the business. She will use the Kes 20,000 loan to buy another water outlet. Zainabu's business goal is to have a stable income within 5 years.