Tamara first got started working as a money transfer teller in her brother-in-law’s shop when she was 19 years old. She worked there for over two years and got to know everything there is to know about the business. She then underwent an intense training period and in September 2011, she was given her own shop to run in Kafue.
This was only the beginning. She has grown into a full-blown business woman who goes above and beyond to make sure her customers are happy. Her customers benefit from her business because there is no need to open an account. She is also located right in the heart of Kafue so customers do not have to go far to do their money transfers.
Her biggest business concern is that she is not able to give her customers the fastest possible service because she has problems accessing the internet due to the poor signal at her shop. She also worries about sometimes having to ask her customers to wait, as she rushes to the bank and back, to get money to serve them.
Tamara is sure that a loan from Kiva will change her business because it will give her the money she needs to buy a computer and increase her working capital.
Her hope is for her business to start making more profit by the time she has her baby.
In her video, Tamara is being interviewed by a representative from Mobile Transactions.
More information about this loan
This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.
About Zoona:Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.
In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.
Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.
The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.
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