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Sandra is 25 years old and runs her own mobile money transfer business in the busy town of Kitwe, Zambia. She currently has three young women working for her as tellers to help her serve her many customers.

Sandra first started off as an employee of Mobile Transactions. Though she never saw herself as an entrepreneur, when the opportunity came up to start her own business she rose to the occasion and since then she has never looked back.

From the time she started running her business two years ago, she has managed to grow her working capital from only $600 to over $4000. She has created a large market for herself which she now cannot satisfy even with her larger than average working capital.

Sandra wants a loan from Kiva lenders to increase her working capital so that she can always be able to serve her customers instead of having to turn them away.

Sandra believes that once the loan comes in, she will be able to satisfy all of her customers' needs to send larger amounts of money, thereby enabling her to make more profit. According to her, this will not only improve her standard of living but will allow her to give a raise to each of her three hard-working employees.

Additional Information

More information about this loan

This loan is designed for Zoona agents, enabling them to access the working capital they need to process frequent and large mobile money transactions. Loans can also be used to help agents open new transaction booths to serve more customers, increasing the number of Zambians who have access to mobile banking technology.
Kiva loans are structured so that a percentage of an agent's monthly revenue is used to repay. Because the exact amount of these repayments is uncertain, we have structured this loan's repayment schedule to include just one payment at the end of the loan term. That said, lenders can expect to receive payments throughout the loan term as this agent earns revenue and pays back the loan.

About Zoona:

Zoona is a mobile money operator that invests in emerging entrepreneurs in Africa who are transforming their communities.

In Africa, there is a tremendous pool of entrepreneurs, business owners, and young people who dream of making money and serving their communities but who are struggling to find the resources and support to reach their full potential.

Zoona offers entrepreneurs an opportunity to build their own businesses and create wealth and employment through mobile payment solutions, financial services, business management tools and support.

The network of Zoona outlets in urban and rural areas enables unbanked and financially excluded individuals the ability to transact in an easy, quick and safe manner with family, friends, and other service providers. This is a step change improvement in countries like Zambia, where the majority of transactions are still conducted in cash and are thus inefficient, insecure, and expensive. Zoona's unique model of enabling emerging entrepreneurs to provide mobile money services to consumers has the potential to significantly push the boundaries of financial inclusion in Africa.

About Zambia

  • $1,800
    Average annual income
  • 0
    View loans »
    Zambia Loans Fundraising
  • $866,400
    Funds lent in using Kiva
  • US Dollars
    Loan transacted in USD

Success!! The loan was 100% repaid

A loan of $5,000 helped Sandra to increase her working capital so that she can always be able to serve her customers instead of having to turn them away.
100% repaid
Repayment Term
38 months (Additional Information)
Repayment Schedule
At end of term
Feb 6, 2012
Feb 8, 2012
Currency Exchange Loss:
Aug 15, 2012