Jose has owned and managed his travel agency since 1992, becoming reputable in his community for serving the Cape Verde population. By charging a flat fee for tickets and paying a wholesaler, Jose is able to help immigrants, largely from Cape Verde, visit family members back home. He has watched his business flourish as a result of e-tickets. Although he has had much success as a business owner, Jose has personally felt the effects of the economic crisis. Traveling has decreased overall and many individuals have stopped purchasing airline tickets.
With this loan from ACCION USA, Jose will purchase a sign for the front of his business and make some small-scale aesthetic upgrades. It is important to Jose to continue running a productive business and serving the community that he is closest to.