Israel describes his business, "C. Collision and Auto Repair", as a family affair. The staff is comprised of Israel, his father and his brother. With a true entrepreneurial spirit, he states that the reason for starting his business was, simply, that “nobody was hiring.” With combined 40 years of experience, Israel and his family were able to take the grim reality of the economic downturn and turn it into a business opportunity.
The road to a successful business, Israel says, hasn’t been an easy one. When he opened his business, which offers a wide range of automobile services from mechanical repairs to body work, it was located in a small shop in a residential neighborhood that wasn’t a prime location for a body shop. The most successful business choice C. Auto Repair has made since it opened was moving from its original shop in Rueda, Texas, to a larger shop in Dallas. Of this choice, Israel says, “We took a leap of faith and moved to Dallas, and we just started growing based on referrals alone.”
While he is happy about the business’ success in its new location, Israel is constantly driving to grow and expand the services he offers. “In the future, I would really like to offer full-service everything – state inspections and alignments in a year or two, and, eventually, one or two other locations,” he says. Getting to this future goal involves tireless work from Israel and his family – the shop is open for business 7 days a week, and Israel is typically there from open to close.
With this loan, C. Auto Repair was able to attain the operating capital needed to begin working in its new location. A large portion of the loan was used to install the plumbing systems necessary to get certified by the state. The remainder allowed Israel to buy an inspection machine, which will be used to further him toward his goal of turning C. Auto into a full-service shop.
Israel’s business ethic is rooted in a dedication to good customer service. The advice that he gives to aspiring business owners is that “the biggest thing is return customers; always take care of your customers, and in return they will take care of you.” This loan has allowed Israel to continue doing work he loves, expand his family business and continue to reliably serve the automobile needs of his Dallas community.
About Accion Texas Inc.
Accion Texas Inc. (www.acciontexas.org) is an award-winning nonprofit organization with a mission to provide credit and loans to small and start-up businesses that have limited or no access to credit from commercial sources. Established in 1994 in San Antonio, Accion has helped Texas and Louisiana entrepreneurs strengthen their businesses, stabilize and increase their incomes, create employment, and contribute to the economic revitalization of their communities. Learn more at www.acciontexas.org.