Florence is a twenty-seven-year-old single mother with four children living in Kasese, Uganda. She has been offering secretarial services for three years, a business which she started with 1,000,000 shillings and now has 4,000,000 shillings. Her hardships are debtors and high rent. Her vision is to become a big supplier of stationery supplies and secretarial services in her area, and to educate her children. Florence intends to use this loan to buy a computer, photocopying papers, pens and envelopes for her secretarial shop.