Bayansaikhan is a 40-year-old widow and lives with her two sons and two daughters, aged between 1 and 21. The family lives in Mongolia's capital, Ulaanbaatar, in an apartment. Bayansaikhan's oldest son works as a dancer in the countryside while her youngest son and oldest daughter attend public school. Bayansaikhan’s mother is retired and cares for Bayansaikhan’s youngest daughter.
Bayansaikhan supports her children by operating two retail stalls at Narantuul, the largest outdoor market in Mongolia. When she first began her business in 2000, she sold TV antennas at her one stall. Today she sells TV antennas and telecontrols at her two retail stalls and she has 3’000’000 Mongolian Tugriks (MNT) in working capital. She said: “I want to support my children's education and their lives by working hard”. She is applying for a loan of 2,000,000 MNT to purchase more TV antennas and telecontrols from Ereen, the border city of China, so that she can sell more to her customers during this very busy shopping season.
Transcapital is one of the leading non-bank financial institutions (NBFI) in Mongolia. Through 12 branches, it serves mainly urban and semi-urban microfinance clients, including a growing number of migrants in the capital city of Ulaanbaatar. Of its clients, almost 68% are women and 60% live in ger districts, settlements made up of houses and traditional Mongolian felt tents that lack basic infrastructure.