Tuya is 48 years old, widowed and has one child who attends school. The family lives in Mongolia's capital, Ulaanbaatar, in a small house. Tuya helps support her family by operating a clothing retail stall at Kharkhorin market, one of the largest outdoor markets in Mongolia. When she first began her business in 1998, she had 500,000 Mongolian Tugriks (MNT) in working capital but she has since expanded it to 1,800,000 MNT in working capital. She purchases her products from Ereen, a border city in China. For the past 13 years, she has been able to gradually improve her living conditions. She built her own small house in her yard with her business earnings. Tuva is requesting a loan of 1,000,000 MNT to buy more clothes to sell to her customers before “Mothers and children holiday.” Her main goals are to expand her business and to improve her daughter’s education.
Transcapital is one of the leading non-bank financial institutions (NBFI) in Mongolia. Through 12 branches, it serves mainly urban and semi-urban microfinance clients, including a growing number of migrants in the capital city of Ulaanbaatar. Of its clients, almost 68% are women and 60% live in ger districts, settlements made up of houses and traditional Mongolian felt tents that lack basic infrastructure.