Susan M. is thirty years old and married. Her husband is a businessman and they have three children between the ages of thirteen and three. Her business is at the busy Gikomba market in Nairobi and is well known by the name Elsus Leather Shoes. She has been selling shoes to retailers and other local people for the last three years. Susan has been able to provide employment to three people. She says that this business is profitable and the major challenge she has is debtors who refuse to pay as per the agreement. However, she works very hard from early morning to late evening to keep her business doing well.
She is using her loan of 50,000 KES to buy leather for making shoes to grow her business and meet the demands of her customers. She wants to open another outlet and create employment opportunities. She also sees herself building a house for her family. She describes herself as social, aggressive and committed to her work.