Francis N., age 27, owns and operates a restaurant business. The business is located in a well-known open-air market in Nairobi called Gikomba. He has been in this business for four years. He says that this business is profitable. He says his primary challenge is that there are many other people in the area doing the same kind of business, which inhibits customer loyalty. However, he works very hard to keep his business doing well.
He will be using his loan of Kes 50,000 to buy food items for making meals for his customers. He aspires someday to open a big restaurant in the town center. He also envisions buying a plot in which he will build his family house someday. He describes himself as hardworking and determined.
Francis and his wife have two small children. His wife stays at home to take care of them while Francis tends daily to his business in order to earn an income to support his family.