Dulam A. is 53 years old and lives with her family in a ger, a traditional Mongolian nomadic housing tent, in Ulaanbaatar, the capital city of Mongolia. The family has been living at their current address for the past 25 years. Her husband is retired and stays at home. She operates a grocery trading business at her rented stall in the local community. She has been engaged in this business since 2007, when she retired on a pension, and since then she has built a stable operation. She sells a variety of meats and fruits to her customers. Dulam is a modest and kind person who says "My business earnings have enabled us to provide for our daily household consumption and I am no longer dependent on my pension money". Dulam is requesting a 2,000,000 MNT loan in order to purchase more products and to increase her product line.
This loan is being administered through XacBank, a Mongolian for-profit microfinance institution. XacBank is located in every province of Mongolia, reaching some of the most rural micro business clients. With this Kiva loan, there is an opportunity for the entrepreneur to get a savings account including 9% of the interest if they pay back the loan on time. This is a special savings account that XacBank has specifically prepared for the Kiva loan borrowers to promote savings habits.