Gladys W. M. is thirty-eight years old, married, and has two children. Her business is located at Ngong, a busy area in Nairobi, and is known by the name "Mwea General Shop." She has been serving the local people for the last two years, and her major challenge is that there are so many people engaged in the same kind of business as hers that customers are spoiled with choices. She is using her loan to buy maize and wheat flour, soft drinks, and cereals. She hopes to expand her business and become a wholesaler. She is a very hard-working business lady.