Amalia is an established businesswoman who has been running her jewelry business for over five years. She says that December always brings her more customers, so she needs to stock up on inventory to meet her customers' needs. She likes working for herself because it allows her more flexibility to spend time with her family and be able to pick her nine-year-old daughter up from school. For Amalia, the most important thing is having enough time for her family. She sends remittances to her father back in Mexico every month.
Sometimes Amalia is challenged because she sells her larger items to customers on credit or in installments. As she explains in her video, sometimes clients do not pay on time or at all, but this happens very rarely and Amalia believes it's important for customer service to trust the customer. She is also planning to enroll in computer classes at her local library so that she can learn to use software to organize her bookkeeping.
Amalia found out about ACCION USA through a course that she took on starting a small business. She has been very happy with her experience. She has borrowed five loans from ACCION USA and repaid them all perfectly.