Kiva conducts regular, ongoing monitoring of all Field Partners, but only posts status updates here in response to relevant, major changes at the partner.

Status update — April 26, 2017

Kiva has moved this Field Partner to inactive status, due to changes in their funding sources. This means Turame is no longer fundraising loans on Kiva, though Kiva fully expects the partner to continue to send repayments owed to Kiva lenders for as long as the partner has an outstanding balance. If and when this partner requests to fundraise again on Kiva, Kiva will first conduct any additional monitoring and due diligence tasks we believe necessary.

Partner description:

Turame Community Finance, s.a., a partner of World Relief and HOPE International, is a leading microfinance institution in Burundi. In 2004 Turame began its activities as the social development arm of World Relief in two Burundian provinces: Bujumbura and Gitega. Each province started with 8 groups each, for a total of 715 clients. On January 2007, it was then registered as a licensed microfinance institution, which seeks to reduce human suffering caused by poverty through providing financial and non-financial services. As of December 2009, it has grown to work in 10 of 17 provinces with more than 19,000 clients.

Turame’s vision is to reduce human suffering and empower all Burundian families to live spiritually, economically, and socially transformed lives, enjoying life in abundance in the Kingdom of God.

The mission of Turame is to deliver financial and related non-financial services to productive Burundians, especially the poor and women, through the development of sustainable micro (small-scale) enterprises and by encouraging people to save.

Turame offers competitive products, including credit delivery, savings, credit with education, business training and counselling. The main lending methodology is community banking, Solidarity groups and individual lending.

Turame has a 5-year business plan (2009 to 2013) and the target is to reach 40,000 clients at the end of the business plan. This includes developing several new products according to what the customer wants.

A Note on Turame’s Portfolio Yield:

We care deeply about the cost that Kiva borrowers pay for their loans, which is why fair pricing is a core part of our initial due diligence process for Field Partners. With Kiva's 0% capital, many of our Field Partners are also able to add additional value to their loans by reducing interest rates, offering non-financial services or creating new loan products.

For partners with reported portfolio yields or average APRs higher than 50%, Kiva takes steps to check that the high rates are justified by the impact of the loans. Kiva also verifies that the partner is not generating unreasonable profits or paying inflated salaries, and that the partner’s elevated operating costs are justified by its operating environment and/or the design of its loan products.

We seek to support loans that don’t impose an unjustifiable cost burden on hard-working borrowers. We nevertheless recognize that in order to reach vulnerable and excluded people with high-impact products and services, some of our partners incur high costs that necessitate charging higher-than-average costs to borrowers in order to allow for sustainability and scale.

Factors that drive up the costs that this partner organization charges its borrowers include:
  • They operate in Burundi, which is classified as a fragile situation by the U.N. This can greatly increase the cost of safely delivering financial services to borrowers. 
  • They provide very small loans. This leads to higher operating costs, since providing each individual loan presents a minimum per-unit cost.
  • They provide more than just cash to many of their borrowers, including costly wraparound services such as healthcare, financial or business training, agricultural extension services, insurance or access to education.
  • They work in areas with very poor infrastructure, such as limited roads. This increases the costs of finding clients and maintaining branch offices.
  • This partner is working in a country where doing business is difficult and costly due to regulatory, procedural and governance issues.
  • They work extensively in rural areas, which requires their employees to engage in costly travel to find and serve their clients.
  • They operate in an area with a limited or poorly functioning banking system. This makes it difficult to access funding locally, and makes it more challenging to send and receive payments on loans from outside the country.

Repayment Performance on Kiva

    This Field Partner All Kiva Partners
  Start Date On Kiva Mar 27, 2010 Oct 12, 2005
Total Loans $4,919,375 $974,373,275
Amount of raised Inactive loans $0 $467,200
Number of raised Inactive loans 0 226
Amount of Paying Back Loans $133,550 $146,999,875
Number of Paying Back Loans 47 183,418
Amount of Ended Loans $4,785,825 $826,906,200
Number of Ended Loans 1,599 1,039,590
Delinquency Rate 20.86% 8.26%
Amount in Arrears $10,994 $7,890,178
Outstanding Portfolio $52,701 $95,554,586
Number of Loans Delinquent 13 20,311
Default Rate 2.50% 1.39%
Amount of Ended Loans Defaulted $119,782 $11,517,049
Number of Ended Loans Defaulted 139 33,034
Currency Exchange Loss Rate 0.02% 0.45%
Amount of Currency Exchange Loss $900 $4,428,499
Refund Rate 0.39% 0.61%
Amount of Refunded Loans $19,050 $5,967,400
Number of Refunded Loans 7 5,984

Loan Characteristics On Kiva

    This Field Partner All Kiva Partners
  Loans to Women Borrowers 71.63% 75.40%
Average Loan Size $136 $399
Average Individual Loan Size $599 $629
Average Group Loan Size $3,044 $1,759
Average number of borrowers per group 22.5 7.7
Average GDP per capita (PPP) in local country $600 $5,874
Average Loan Size / GDP per capita (PPP) 22.63% 6.79%
Average Time to Fund a Loan 8.86 days 6.9 days
Average Dollars Raised Per Day Per Loan $15.33 $57.75
  Average Loan Term 6.43 months 11.13 months

Journaling Performance on Kiva

    This Field Partner All Kiva Partners
  Total Journals 310 509,005
  Journaling Rate 17.90% 41.50%
  Average Number of Comments Per Journal 0.01 0.05
  Average Number of Recommendations Per Journal 0.00 1.16

Borrowing Cost Comparison (based on 2014 data)

    This Field Partner Median for MFI's in Country All Kiva Partners
  Average Cost to Borrower 65% PY 24.00% PY 26.13% PY
  Profitability (return on assets) -0.2% 4.4% -1.72%
  Average Loan Size (% of per capita income) 43.30% 159.00% 16.65%

Country Fast Facts

Field Partner Staff

Esther Bankuwiha
Nzibavuga Gervais
Maniragaba Gideon
Joey Heavner
Christophe Nduwayo
Mikhal Szabo