Intern/Volunteer, Customer Service
Position: Intern/Volunteer, Customer Service
Location: San Francisco, CA – Downtown/Mission District
Job Type: Volunteer, Part-time or Full-time
Term: 4 months
Preferred Start Dates: ASAP
Job Description: Kiva's lender team, which focuses on providing resources and support to our network of more than 300,000 lenders world-wide is seeking an intern to help take on current processes, such as responding to lender inquiries by email and phone as well as work on special projects that will help deepen the lending experience and engage lenders in Kiva's model.
Core Skills and Experience:
- Strong skills with web applications: wiki, gmail, Salesforce
- Superior customer service orientation, both for internal and external audiences
- Great team player
- Superior organizational and problem-solving skills
- Someone with a "ready to help" attitude; friendly personality
- Evolved time management skills and a proven track record of managing projects
Benefits
- Casual work environment
- Opportunity to join the team of the world's first online person-to-person lending platform
- References gladly given for successful participants
If interested...
- Send email to iwanttovolunteer@kiva.org including the subject line "Customer Service Intern."
- Include resume and brief cover letter explaining why you are interested and qualified.
- Due to the high numbers of applicants for this position, we regret that we can only respond to candidates that we would like to interview.
| 
