Kiva - Help Center

Kiva Microfunds
3180 18th Street, Suite 201
San Francisco, CA
94110 USA

For a quicker response, try posting your question on KivaFriends, a community discussion board created and maintained by Kiva lenders. Here, members of the Kiva community can help answer many of the most common questions. By doing so, you will help minimize Kiva's operational expenses!

You can also follow us on Twitter to get updates from Kiva's Customer Service team: http://twitter.com/kiva

Call PayPal

PayPal 1-800 Number for
Questions Regarding The Payment Process

Dial 888-445-5032 (Toll Free US)
or 402-952-8811 (International),
Monday through Friday, 8 a.m. to 5 p.m. CST
for assistance in completing your transaction.

Email Kiva

Before submitting your email, select a topic, so we can route your question appropriately. Please combine multiple questions in one email.

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To contact Kiva by phone, leave us a voice mail at (415) 358-7512, or for a faster response use the email form above.